Version Number: 4.0
Last update: October 23, 2023
These Terms & Conditions apply to the Getdoobi application including, without limitation, Getdoobi iOS app, Android app or website (collectively, the "Application") and all services provided by Getdoobi to you by means of your use of the Website or Application are hereafter referred to as the “Service”. As used in these Terms & Conditions, "getdoobi ", “doobi”, "us", or "we" refers to Getdoobi Online Services W.L.L., a limited liability company incorporated in the Kingdom of Bahrain under commercial registration number 146856-1.
By using the Application or the Service, you enter into a contract with Getdoobi (the “Contract”). In order to be able to use the Application or Service, you first need to sign up with Getdoobi. When signing up, you are obligated to provide Getdoobi with your personal information, mobile telephone number, address for pick-up and delivery, and credit card data (only requested when placing an order). Upon successful completion of your signing up with Getdoobi, Getdoobi will provide you with a personal account, which may be accessible to you with a password of your choice.
You have to be 18 years of age or older to use the Service, or Application. If you reside in a jurisdiction that restricts the use of the Service, or Application because of age or restricts the ability to enter into contracts such as this one due to age, you must abide by such age limits and you must not use the Service and the Application. You represent that if you are an individual, you are of legal age to enter into a binding contract, or that if you are registering on behalf of a legal entity, that you are authorized to enter into and bind the entity to, these User Terms and register for the Service and the Application.
This contract shall be between you and getdoobi.
The Objective of Getdoobi is to provide a seamless and customer centric service to its customers, that covers multiple laundry, dry-cleaning and pressing services.
Getdoobi provides pick-up and delivery services for dry cleaning and laundry. Pick-up and delivery may be requested through the use of an application supplied by Getdoobi and downloaded and installed by you on your single mobile device (smartphone).
You warrant that the information you provide to Getdoobi is accurate and complete. Getdoobi is entitled at all times to verify the information that you have provided and to refuse the Service or use of the Application without providing reasons.
You may only access the Service using authorized means. It is your responsibility to check to ensure you download the correct Application for your device. Getdoobi is not liable if you do not have a compatible mobile device or if you download the wrong version of the Application for your mobile device. Getdoobi reserves the right to terminate the Service and the use of the Application should you be using the Service or Application with an incompatible or unauthorized device.
By using the Application or the Service you agree that you will only use the Service, or download the Application for your sole, personal use and will not resell it to a third party. Further, you agree that YOU WILL NOT:
Copy or distribute the Application, or other Getdoobi Content without written permission from Getdoobi.
Getdoobi reserves the right to immediately terminate the Service and the use of the Website or Application should you not comply with any of the above rules.
Getdoobi will use reasonable endeavors to pick up (collect) and drop off (deliver) Items at the times specified in the order but we cannot always guarantee to do so. Should there be a delay, we will use reasonable endeavors to communicate any delay to you by phone or email.
If the user is not available at the address specified in the system and time selected, the order shall not be picked up or delivered from anywhere else. In such circumstances, the user must accept all legal responsibilities arising from the ordering of our Services to an address where he/she does not reside.
If pick up or drop off is not possible due to you being unavailable at the designated time, Getdoobi will endeavor to find a suitable alternative time.
Getdoobi’s pick up driver will count the number of bags given by the user for cleaning and ironing. The count at collection will not include a count or an inspection of the garments.
Once the garments arrive at the facility, the attendant (sorter) will carry out a separate and thorough count of the items. In addition, designated personnel will carry out a thorough check of the garments received for defects, damages, and stains. Getdoobi will inform the customer of the noted damage. Getdoobi reserves the right to decide to not clean an item and inform the customer via call, SMS, in-app chat, e-mail or with a card informing the customer that the garment was not cleaned.
Any damaged item must bereported within two (2) days of the date of delivery of the garments email@example.com or through in-app chat. Getdoobi reserves the right toreject any claim made more than two (2) days after the successful delivery ofthe garments to the customer.
Taking care is doobi’sutmost priory as we strive to provide exceptional service. While we are verycautious to ensure all garments are treated carefully, we cannot guaranteeagainst manufacturing defect, such as colour bleeding, colour loss, orshrinkage of garments. In addition, we do not take responsibility for any deterioratedgarments due to usage or wear and tear, which could result in small holes ortears associated with the conditions a garment is exposed to during wear. Damagesto garments may occur due to our cleaning and ironing processes, as well as dueto defects in the fabric, material, stitching of the garments. We will, to thebest of our ability, assess the damages and determine the root cause of the damage.
For any items deemed damaged as a result of our direct action, Getdoobi may reimburse you by paying up to Ten (10) times the charge for cleaning the item regardless of brand, price or condition of the garment. Any damaged items must be reported firstname.lastname@example.org and inspected by Getdoobi within two (2) days through digital photos and in-person. Cost/charge of cleaning the items in accordance with the service type.
Without prejudice to the foregoing, and insofar as allowed under mandatory applicable law and according to the industry practices, Getdoobi’s aggregate liability shall in no event exceed an amount of BHD 100 /- or, where applicable, the equivalent of that amount in the currency used by you for the payment for Cleaning.
Claims made more than two(2) days after delivery will be assessed on a case by case basis.
In case any damaged itemclaim cannot be resolved amicably according to terms and conditions, Getdoobiwill refer the customer to file a claim with the applicable consumer rightsauthority. The resolution of the claim will be as per the terms of theimpartial decision made by the independent authority.
Any lost item must be reported within two (2) days of the date of delivery of the garments email@example.com or through in-app chat via the doobi mobile application.
All claims are reviewedon a case-by-case basis. Items are considered lost ten (10) days after theinitial claim has been made. In line with industry practices, any reimbursementfor an item deemed lost by Getdoobi shall be limited to Ten (10) times thecharge for treating the garment. Cost/charge of cleaning the item in accordance with the service type.
Getdoobi shall not take responsibility for any loss or unrelated items lost when submitted in a Getdoobi bag, such as watches, jewelry, cash, wallets, cufflinks, car keys, badges or any other such items regardless of their value.
Without prejudice to the foregoing, and insofar as allowed under mandatory applicable law and according to the industry practices, Getdoobi’s aggregate liability shall in no event exceed an amount of BHD 100 or, where applicable, the equivalent of that amount in the currency used by you for the payment for Cleaning.
In case any damaged item claim cannot be resolved amicably according to terms and conditions, Getdoobi will refer the customer to file a claim with the applicable consumer rights authority. The resolution of the claim will be as per the terms of the impartial decision made by the independent authority.
As part of your Account, Getdoobi may provide you with a unique alphanumeric code for you to distribute to friends, family and other persons (each a “Referred User”) to become new users (“Referred Users”). ReferralCodes may only be distributed for promotional purposes and must be given away free of charge. You may not sell, trade, or barter your Referral Code. You are prohibited from advertising Referral Code, including but not limited to on Google, Facebook, Twitter and Instagram or on any other digital platform or website owned or controlled by you or any other person. DOOBI reserves the right to deactivate or invalidate any Referral Codeat any time in Getdoobi’s sole discretion.From time to time, doobi may offer you incentives to refer new users to the Getdoobi community (the “doobi Bonus”) These incentives may come in the form of “doobi Credits” and/or Discounts, and Getdoobi may set or change the incentive types, amounts, terms, restrictions, and qualification requirements for any incentives in its sole discretion.
The use of the Website and Application is free of charge. Getdoobi reserves the right to introduce a fee for the use of the Application. If Getdoobi decides to introduce such a fee, Getdoobi shall inform you accordingly and allow you to either continue or terminate the Contract.
Getdoobi shall charge you for the services you request, which may include dry cleaning, laundered shirts, machine or hand wash, steam pressing or ironing or related services (“Laundry Service”). You agree that you will pay for all the Laundry Services you purchase through Getdoobi, and that Getdoobi may charge your account as provided by you when registering for the Service for the Cleaning (including any taxes, late fees, or additional fees as applicable) that may be accrued by or in connection with your account. You are responsible for the timely payment of all fees. Any payment made is non-refundable. Payments will be processed immediately after the order has been placed on the application. Any changes to billing occurred during the clothing inspection stage will be shared with the customer for approval and settlement prior to the cleaning processes initiation.
When you register for a subscription plan, you agree that Getdoobi or its third-party payment processor is authorized to charge you for your monthly subscription plan, plus any taxes, delivery fees or any applicable charges. Our subscription plans are continuous plans and will be auto-renewed unless you cancel or pause it and if we suspend or cancel your account accordingly.
As part of your User Account, doobi may provide you with access to certain payment features in, or in connection with, the doobi application (“doobi Wallet”) including: (i)managing payment for Services; (ii) adding and storing doobi Credits (defined below);
In relation to those features listed above, and made available through your User Account, the following phrases have the meanings set out below.
Please note that not all features are available in each market and may be subject to change.
“doobi Credit” means the prepaid balance which is represented electronically, denominated in your local currency and attributed to your User Account, and which;
(i) is credited to your User Account by doobi upon collection or receipt of funds;
(ii) may be reloaded with additional value by you (subject to any limits imposed by doobi or by law and as may be notified to you from time to time);
(iii) may not be redeemable for cash
As a User, you may be eligible toenroll in the doobi PRO Program (“doobi Pro” or “re-doobi”), which is amembership program of one or more membership plans (each a “Membership Plan”,“subscription plan”) through which you may access benefits (“Benefits”) thatyou can avail through the doobi App.
The Benefits will either beautomatically applied when making a transaction through the doobi App or youmay be required to carry out extra steps to make use of a Benefit, which stepswill be communicated to you by doobi from time to time.
The availability of Benefits is subjectto all applicable local laws and regulations and are offered in good faith,however they may not be available and are subject to change if prohibited orrestricted by applicable law or regulation.
You may be given an option to enroll inthe Pro Program through in-app messaging or other digital channels (“Offer”).Each Offer may include important corresponding terms, such as the type ofBenefits included in a Membership Plan, the cost of the Renewal Membership(“the Membership Charge”) and the billing interval (“Billing Cycle”). It isyour responsibility to ensure that you have reviewed the Offer terms before youaccept and purchase a Membership.
When you buy a Membership Plan, youwill be charged the Membership Charge for your first Billing Cycle on the dateof purchase, which activates the Benefits identified in the Offer. doobi mayelect to provide you with a free trial to the Pro Program or other promotionalsubscriptions in which case you will be charged the Membership Charge at theend of the trial period. If you do not wish to be charged the MembershipCharge, you must cancel the trial or promotional membership before the end ofthe trial or promotional membership. Eligibility for a free trial orpromotional membership is determined by doobi at its sole discretion.
BY DEFAULT (AND WITH PRIORNOTICE TO THE EXTENT REQUIRED BY APPLICABLE LAW), YOUR RENEWABLE MEMBERSHIPWILL AUTOMATICALLY RENEW AT THE BEGINNING OF EACH BILLING CYCLE, AND THEMEMBERSHIP RATE WILL BE AUTOMATICALLY CHARGED TO YOUR SELECTED PAYMENT METHOD. If there are insufficient funds our wallet or theCredit Card payment method in your User Account is declined, doobi will promptyou for a new payment method but reserves the right to terminate any unpaidMembership Plan periods without further charges to you. Any paid MembershipCharges are non-refundable and non-transferable.
Where VAT (or equivalent taxes) is inforce when you buy a Membership Plan, the Membership Charges shall be exclusiveof VAT. Where there is a future change in the VAT rate, doobi may at itsdiscretion increase/decrease as applicable the Membership Charge.
You can cancel your Membership Plan atany time prior to your next scheduled payment to avoid further charges andrenewals. If you cancel your Membership Plan, you will still have access to theBenefits until the end of the current Billing Cycle, and will not be refundedon a pro-rata basis for any cancellation initiated during a Billing Cycle. Fromtime to time, doobi may increase the Membership Charge in which case You willbe notified before your next Billing Cycle. If you do not wish to be charged thenew Membership Charge, you are required to cancel your membership. Please use firstname.lastname@example.org to report any unauthorized charges within 60 days. doobi is notresponsible for overdraft fees that may be incurred.
doobi makes no warranties or representations,either expressed or implied, and expressly disclaim all liability (includingconsequential damages) with respect to the availability, accuracy, timeliness,cost, quality or fitness of goods or services provided through the Pro Program.doobi will also have no liability if any participating Pro Partner improperlydenies you the right to avail of a Benefit.
Notwithstanding the terms and conditions of other promotions offered by doobi or third parties, doobi in its sole discretion may permit Membership Benefits to be combined with other promotions.
The Pro Program has no predetermined termination date and may continue until such time as doobi decides to terminate the Pro Program or a specific Membership Plan, at any time, with or without notice. If the Pro Program is terminated, doobi may refund you any unconsumed portion of your Membership Charge without any further obligation or liability, including the availability of any Benefits after the conclusion of any notice period.
In addition, doobi reserves the rightto modify the Pro Program, a Membership Plan or any Benefit included in it,which changes will come into effect immediately, at your next Billing Cycle orat any other date determined by doobi. doobi may, among other things: (i)change the Pro Program terms, including eligibility to or availability ofMembership Plans and the rules and terms that govern them; (ii) increase ordecrease the number of Benefits available; and/or (iii) add or modify rules forredeeming Benefits, including non-availability dates for use of Benefits.
doobi reserves the right to cancel your Membership Plan and/or your access to the Pro Program if you appear to be usingthe Membership Plan in a manner inconsistent with the terms or intent of thePlan Program or any portion thereof. This includes, but are not limited to: (i)violation of these terms and conditions; (ii) violation of any national, stateor local law or regulation in connection with the use of this Plan Program; (iii)commission of fraud or abuse involving any portion of this Pro Program; or (iv)action, in any other way, to the detriment of the Pro Program or any of itsstakeholders; all as may be determined by doobi in its sole discretion.
Notwithstanding the foregoing, ProProgram violations, fraud or abuse in relation to rewards points and credit, tier status or reward usage is subject to appropriate administrative and/or legal action by appropriate governmental authorities and/or by doobi including, without limitation, the cancellation of the account.
By accepting these User Terms and using the Application or Service, you agree that you shall defend, indemnify and hold Getdoobi, its affiliates, its licensors, and each of their officers, directors, other users, employees, attorneys, agents and suppliers harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) arising out of or in connection with: (a) your violation or breach of any term of these User Terms or any applicable law or regulation, whether or not referenced herein; (b) your violation of any rights of any third party, or (c) your use or misuse of the Application or Service.
The information, recommendations and/or services provided to you on or through the the Service, and the Application is for general information purposes only and does not constitute advice. Getdoobi will reasonably keep the Website and the Application and its contents correct and up to date but does not guarantee that (the contents of) the Website and/or Application are free of errors, defects, malware, and viruses or that the Website and/or Application are correct, up to date and accurate.
Getdoobi shall not be liable for any damages resulting from the use of (or inability to use) the Website or Application (but to the exclusion of death or personal injury), including damages caused by malware, viruses or any incorrectness or incompleteness of the Information or the Website or Application, unless such damage is the result of any wilful misconduct or from gross negligence on the part of Getdoobi.
Getdoobi shall further not be liable for damages resulting from the use of (or the inability to use) electronic means of communication with the Website or the Application, including and but not limited to damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.
User understands that there are inherent risks in Cleaning and there is potential for clothing and related items to get lost or damaged. Getdoobi will do its best to ensure situations like this do not happen, and in the instances, they do happen, will work with the User to rectify the situation.
Without prejudice to the foregoing, and insofar as allowed under mandatory applicable law and according to the industry practices, Getdoobi’s aggregate liability shall in no event exceed an amount of BHD 100 /- or, where applicable, the equivalent of that amount in the currency used by you for the payment for Cleaning.
For the purpose of this User Term, the following definitions apply:
“Content” means all content featured or displayed, including, but not limited to, logos, icons, trademarks, text, graphics text, graphics, photographs, images, moving images, sound, illustrations, music, software (excluding the Application), opinions, remarks, comments, artwork, links, questions, suggestions, information or other materials.
“Getdoobi Content” means Content owned or used by Getdoobi, its affiliates or licensors and made available through the Service or Application, including any Content licensed from a third party, but excluding User Content.
“User” means a person who accesses or uses the Service or Application.
“User Content” means Content that a User posts, uploads, publishes, submits or transmits to be made available on the Website or through the Service or Application.
“Collective Content” means, collectively, Getdoobi Content and User Content.
Subject to your compliance with these User Terms, Getdoobi grants you a limited, non-exclusive, non-transferable license:
(i) to view, download and print any Getdoobi Content solely for your personal and non-commercial purposes; and
(ii) to view any User Content to which you are permitted access solely for your personal and non-commercial purposes.
You have no right to sublicense the license rights granted in this section.
You may not use, copy, adapt, modify, create derivative works from, distribute, license, sell, transfer, publicly display, publicly perform, reproduce, transmit, stream, broadcast or otherwise exploit the Service, Application or Collective Content, except as expressly permitted in these User Terms. You may not reuse any Collective Content without first obtaining the written consent of Getdoobi. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Getdoobi or its licensors, except for the licenses and rights expressly granted in these User Terms.
If the App includes push notifications or other mobile communication capability, you hereby approve our delivery of electronic communications directly to your mobile device. These notifications may include information regarding your order, such as a confirmation of our receipt of your order, the status of the delivery, or a notice that your order has been delayed or cancelled. The notifications may be in the form of badge, alert or pop-up messages, and may be delivered to your device even when the App is running in the background. You have the ability, and it is your responsibility, to control the notifications you do, or do not, receive through your device.
Any content you upload to the Site or the Application or data that we collect as set out above will be considered non-confidential and non-proprietary, and you acknowledge and agree that we have the right to use, copy, distribute, sell and disclose to third parties any such content or data for any purpose related to our business. To the extent that such content is protected by intellectual property rights, you grant us a perpetual, worldwide, royalty-free license to use, copy, modify, distribute, sell and disclose to third parties any such material or data for any purpose related to our business.
You agree to indemnify and keep Getdoobi, its affiliates and licensors indemnified against all costs, expenses, damages, losses, and liabilities incurred or suffered by Getdoobi or its affiliated companies related to any User Content posted or transmitted by you or your other use of the the Service or the Application.
Getdoobi reserves the right at its sole discretion to block or remove (in whole or in part) any User Content posted or transmitted by you and which Getdoobi believes is not in accordance with these User Terms (including materials which infringe or may infringe third party intellectual property rights, rights of privacy or personality rights), or is otherwise unacceptable to Getdoobi.
You agree to promptly notify Getdoobi in writing of any User Content which breaches these User Terms. You agree to provide to Getdoobi sufficient information to enable Getdoobi to investigate whether such User Content breaches these User Terms. Getdoobi agrees to make good faith efforts to investigate such complaint and shall take such action as Getdoobi in its sole discretion decides. However, Getdoobi does not warrant or represent that it will block or remove (in whole or in part) such User Content.
Subject to your compliance with these User Terms, Getdoobi grants you a limited non-exclusive, non-transferable license to download and install a copy of the Application on a single mobile device that you own or control and to run such copy of the Application solely for your own personal use.
You will not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Service or Application in any way; (ii) modify or make derivative works based upon the Service or Application; (iii) create Internet “links” to the Service or “frame” or “mirror” any Application on any other server or wireless or Internet-based device; (iv) reverse engineer or access the Application in order to (a) design or build a competitive product or service, (b) design or build a product using similar ideas, features, functions or graphics of the Service or Application, or (c) copy any ideas, features, functions or graphics of the Service or Application, or (v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Service or Application.
You shall not: (i) send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; (ii) send or store infringing, obscene, threatening, libellous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party privacy rights; (iii) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (iv) interfere with or disrupt the integrity or performance of the the Application or Service or the data contained therein; or (v) attempt to gain unauthorized access to the the Application or Service or its related systems or networks.
Getdoobi will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. Getdoobi may involve and cooperate with law enforcement authorities in prosecuting users who violate these User Terms. You acknowledge that Getdoobi has no obligation to monitor your access to or use of the Service, Application or Collective Content or to review or edit any Collective Content, but has the right to do so for the purpose of operating the the Application and Service, to ensure your compliance with these User Terms, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. Getdoobi reserves the right, at any time and without prior notice, to remove or disable access to any Collective Content that Getdoobi, at its sole discretion, considers being in violation of these User Terms or otherwise harmful to the the Service or Application.
The content on the Application and Site, including source code, databases, functionality, software, website designs, audio, video, text, photographs and graphics as well as the trademarks, service marks and logos contained therein are owned by or licensed to Getdoobi, and are subject to copyright and other intellectual property rights laws in force in the Kingdom of Bahrain, and other international treaties. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any Getdoobi Content in any way except for your own personal, non-commercial use.
From time to time we may automatically update the Platforms and change the Services to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively, we may ask you to update the platforms for these reasons.
If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the Platforms and the related Services or certain new features may not be available to you.
The Platforms will always work with the current (current being defined as the version released to use at least 6 months prior) or previous version of the operating system (as it may be updated from time to time) and match the description of it provided to you when you downloaded it.
By using the Platforms or any of its Services, you agree to us collecting and using technical information about the devices you use the Platforms on and the related software, hardware and peripherals to improve our products and services.
During the use of the the Application and the Service links to websites that are owned and controlled by third parties may be provided from time to time in order to enter into correspondence with, purchase goods or services from, participate in promotions of third parties. These links take you off the the Application, and the Service and are beyond Getdoobi’s control.
The Contract between Getdoobi and you is concluded for an indefinite period.
You are entitled to terminate the Contract at all times by canceling all active subscriptions and permanent deletion of the Application installed on your smartphone, thus disabling the use by you of the Application and the Service. You can close your user account at any time by contacting Getdoobi’s customer support at email@example.com.
Getdoobi is entitled to terminate the Contract at all times and with immediate effect (by disabling your use of the Application and the Service) if you: (a) violate or breach any term of these User Terms, or (b) in the opinion of Getdoobi, misuse the Application or the Service. Getdoobi is not obliged to give notice of the termination of the Contract in advance. After termination Getdoobi will give notice thereof in accordance with these User Terms.
Getdoobi reserves the right, at its sole discretion, to modify or replace any of these User Terms, or change, suspend, or discontinue the Service or Application (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the Website or by sending you notice through the Service, Application or via email. Getdoobi may also impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability.
Getdoobi may give notice by means of a general notice on the Service or Application, or by electronic mail to your email address on record in Getdoobi’s account information.
You may not assign your rights under these User Terms without prior written approval of Getdoobi.
Getdoobi may collect the brands of all garments submitted by its customers.
The Terms and your use of the Service, including, but not limited to, the Application will be governed by and construed in accordance with the laws of the Kingdom of Bahrain. Any dispute in relation to these terms and conditions shall be settled by the competent Courts of the Kingdom of Bahrain.
These Terms & Conditions, including policies and information linked from or incorporated herein, constitute the entire agreement between you and Getdoobi with respect to the Service and Application and supersede all prior communications, agreements, and proposals with respect to the App. No provision of these Terms & Conditions shall be waived except pursuant to a writing executed by the party against whom the waiver is sought.
If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law, including, without limitation, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in full effect. You may not assign, transfer, or sublicense any of your rights or obligations under these Terms & Conditions without our express prior written consent. We will not be responsible for failure to fulfill any obligation due to causes beyond our control.
doobi reserves the right to cancel yourMembership Plan and/or your access to the Pro Program if you appear to be usingthe Membership Plan in a manner inconsistent with the terms or intent of thePlan Program or any portion thereof. This includes, but are not limited to: (i)violation of these terms and conditions; (ii) violation of any national, stateor local law or regulation in connection with the use of this Plan Program; (iii)commission of fraud or abuse involving any portion of this Pro Program; or (iv)action, in any other way, to the detriment of the Pro Program or any of itsstakeholders; all as may be determined by doobi in its sole discretion.